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IT Cloud Suite Active Directory Synchronization Manager Guide
IT Cloud Suite™ is proud to offer an easier alternative to managing Active Directory changes in IT Cloud Suite using the IT Cloud Suite™ Synchronization Manager. This tool features the ability to...
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Lync Disconnects Calls after 30 Minutes
This guide will cover how to check if you have a Lync Server 2010 misconfiguration that causes an issue were Microsoft Lync Server 2010 disconnects or drops a calls after exactly 30 minutes. Disable...
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How to Setup SkyDrive Pro
SkyDrive Pro is a very simple and easy to use cloud system designed for a business infrastructure and today in this blog we will be going over how to initially set it up. Step 1. Choosing File Location...
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How to set up an SMTP relay with Circuit ID
SMTP relay settings for Circuit ID To set up an SMTP relay for Circuit ID, you must have the following: A user who has an Exchange Online mailbox The SMTP set to port 587 Transport Layer Security (TLS)...
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How to setup an iPhone Exchange Account
First, click the “Mail” icon and then you will be presented with the below menu: From there, select “Microsoft Exchange” and you will see the following screen: Enter in your email and password and...
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Configure Mac Mail with IT Cloud Suite™
IT Cloud Suite™ Mail Accounts can be configured to work with Mac Mail on MAC OS X ver 10.5.x or greater. The configuration is accomplished by using the standard auto-config in Mac Mail for an exchange...
View ArticleHow to Install Exchange 2013
How to Install Exchange 2013 The below per-requisites have to be installed before starting the setup, do these in the order as they appear and multiple reboots will be required before proceeding. Once...
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How to Change Your Exchange Proxy Authentication Settings
With our upgrade to Exchange 2013, we will also automatically be pushing out some changes in the proxy authentication settings. However, some users may experience continuous popup prompting for their...
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3CX Phone Configuration/Setup with 3CX Phone System
3CX Phone can be configured to connect to 3CX PhoneSystem from the same LAN, and also from a remote location. If 3CX Phone is going to be used from a remote location, you can also take advantage of the...
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Configuring your 3CX phone with a CircuitID Trunk
Configure your Windows Network Step 1. Set the first NIC with a Public Wide Area Network (WAN) IP Address. Rename this NIC to “WAN Connection” Step 2. Set the second NIC with a Private Local Area...
View ArticleSetting the Base Profile on a Polycom During Bootup
To set the Base Profile to Lync using MKC during boot up, please follow theses directions. Step: 1 Boot up the phone or reboot after you have reset the phone to factory default settings. Step 2. A few...
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Recording Calls with Polycom VVX Phones
If the call recording feature is available, and you connect a USB flash drive to the USB port on your phone, you can record active calls on your phone. Recordings are stored as .wav files on the USB...
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Configure your Polycom IP phone for Circuit ID Cloud Phone subscriptions
This guide will show you how to manually setup a Polycom SoundPoint 301, 320, 321, 330, 331, 335, 450, 550, 560, 650, 670 phone for use with Circuit ID Cloud Phone subscriptions. Please note that...
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